FASHIONCOLOR FAQ

FAQ

 

 

Yes, for all abroad orders, it's a minimum of usd2,000 by amount, 2,000sheets and 50 rolls(each item) by quantity. You could inquiry our sales for details: sales@inkjetmedia.cn

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Normal delivery is about 7 working days. Ending delivery schedule depends on the quantity and item you booked. You can email us for more details: sales@inkjetmedia.cn

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Yes, as one of largest inkjet media products manufacturers in China mainland, we are able to serve you our free samples for your test! Both sheets and rolls are available!

  • A4 size: 5sheets at one time in free. 5 sheets packed into plastic bag with a sticker,
  • 4R/A6 size or other size (3R,13X18" etc) also available,
  • Sample quantities more than 20 sheets you need to pay , our sales will tell you in advance,
  • Freight collected, you can ask for your sales to draw back freight while you place order.
  • Roll size: 305mm*3m at one time in free. one roll packed into carton with a sticker,
  • Other size like 17", 24" etc also available, to save freight we do not suggest this size for abroad sending,
  • You need to pay us as length more than 10m, our sales will tell you in advance,
  • Freight collected, you can ask for your sales to draw back freight while you place order.

You can visit our free samples page to know more...

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Yes, with the development of international business, more and more customers are intend to make payment online. In China mainland, few factories accept online payment but accept T/T or L/C such traditional payment methods only. Now, we accept it!

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It depends on your area, we used UPS/DHL bulk service, it had 40-45% discount as normal UPS express service.

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Yes, you can. we are one of the pioneers who are able to serve various packing solutions (professional OEM packing service) in early times.

You can click here to learn more about our OEM packing service.

As for the bulk, we used pallet packing for your order, pls click here to find our bulk packing solution.

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Yes, you can own our samples locally, you could email us sales@inkjetmedia.cn your area, then we will notify where and who you can contact to get samples.

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Yes, we have such sales policy. It not only depends on your order quantity, but also the item you booked.

large quantities could apply our distributor in your region, contact our sales to know more: sales@inkjetmedia.cn

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In our factory, every pieces and rolls are 100% inspected before packing. Every batch of products had corresponding production numbers, once there will be a complain, we could response and check it immediately. Every sheets and rolls are checked by our QC. Definitely speaking, once complain comes out, we handle like this: 
1). We request you offer goods dispatch you receive, and other proofs, like goods picture etc; 
2). Cfm receipt your goods dispatch, then will compare with our counter samples recorded from our production dept. FYI: we will mark every cartons in numbers. 
3). Cfm the quality the same or not, then adv you reasons. 
4). Offer complain solutions: 
a. Supplement extra quantity goods in free by sea shipment in your half cost or in next order; 
b. Discount in next order.

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CONTACT US

Contact: Dustin CHAN

Phone: +86- 18651858266

Tel: +86- 25- 58111266

Email: info@inkjetmedia.cn

Add: Block C, National Science Park of Southeast University (SEUSP), Nanjing, 210061, China P.R.